We recommend that first you run a DXDIAG and attach those results to your support ticket. If none of these steps were helpful to you please open a support request with the Technical Support department.If you’re using a router or a wireless connection you bypass all other network devices and connect directly to your modem with an Ethernet cable.In addition to this we ask that you disable or even temporarily remove any security software installed as we have seen these types of programs cause these errors as well. You can do this by following the steps for the Windows command MSCONFIG here. Close out any 3rd party processes that may be interfering with the NCSOFT Game Launcher.Free up some space on your device to allow the download to push through. If you encounter these errors when using the correct game client, we recommend you try the following steps: Blade & Soul Support Technical Support Installation and Patching Account Support UE4 pre-download installation error Bass Man 1 year ago Updated Follow If you experience the error in the image below, this is due to there not being enough space on your device. If this is not the case, you will need to download the correct version here. These errors, while different, are similar in nature in that something on your system or network is interfering with the connection of the launcher.įirst of all, please make sure that you are using the correct game client as using the CBT client or an outdated client could result in these error messages (esp.
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